1. Introduction

1.1 Welcome

This Privacy Policy governs the use of the SIMPEL platform managed by Velocity Direct Sdn Bhd, specifically for government employees purchasing motorcycle and consumer products from sellers with payments processed via ANGKASA salary deduction. By using the platform, you consent to the collection, use, and processing of your personal data as outlined in this policy.

1.2 Purpose

The policy ensures compliance with applicable data protection laws, transparency in data handling, and security in processing government employees' salary deductions via ANGKASA.

1.3 Consent

By registering for an account, making purchases, or authorizing salary deductions, you agree to the practices outlined in this policy. If you do not agree, please refrain from using the platform. Changes to the policy will be communicated via updates on the platform. Continued use indicates acceptance of such changes.

2. Collection of Personal Data

2.1 Types of Personal Data Collected

We may collect the following data:

1. Personal Identifiers: Name, identification number (IC), date of birth, and gender.
2. Employment Details: Government department, job designation, and employee ID.
3. Contact Information: Address, email, and phone number.
4. Financial Information:
• Monthly salary details.
• Payment authorization data (e.g., ANGKASA forms).
5. Transaction History: Purchases made, order details, and payment schedules.

6.    Device Information: IP address, browser type, and activity logs.

2.2 When Data is Collected

Data may be collected:

• During account registration.
• Upon submission of salary deduction authorization via ANGKASA.
• When processing transactions or resolving disputes.
• Through interactions with customer service.

3. Purpose of Data Collection

We collect and use data for the following purposes:

1. Order Fulfillment: To process and deliver products purchased via SIMPEL.
2. Salary Deduction Processing: To facilitate payment via ANGKASA salary deduction and manage related records.
3. Compliance: To ensure adherence to government regulations and ANGKASA requirements.
4. Customer Support: To handle inquiries, complaints, and service issues.
5. Improvement: To analyse user preferences and improve the platform’s services.
6. Verification: For identity verification and fraud prevention.

4. Sharing of Data

4.1 Data Shared with Third Parties

Your data may be shared with:

1. ANGKASA: For processing salary deductions and payment schedules.
2. Sellers: Limited to order fulfillment and transaction records.
3. Government Agencies: Where required by law or for compliance.
4. Service Providers: For IT support, analytics, and customer service operations.

4.2 Safeguards

Velocity Direct Sdn Bhd ensures that all third parties handle your data securely and only for authorized purposes.

5. Data Security

Velocity Direct Sdn Bhd implement robust security measures to protect users personal data. This includes:

• Encryption of sensitive information.
• Restricted access to data based on role and necessity.
• Regular audits to ensure compliance with data protection laws.

Despite these measures, no system is entirely foolproof, and Velocity Direct Sdn Bhd advise users to exercise caution when sharing personal information online.

6. Retention of Data

6.1 Retention Period

Users data will be retained as long as necessary for:

• The duration of your use of the SIMPEL platform.
• Completion of payment schedules via ANGKASA.
• Compliance with legal and regulatory requirements.

6.2 Data Disposal

Once data retention is no longer required, personal data will be securely deleted or anonymized.

7. User Rights

7.1 Access and Correction

Users have the right to:

• Access users personal data stored on the platform.
• Request corrections to inaccurate or incomplete information.

Requests can be submitted via email at [email protected]

7.2 Withdrawal of Consent

Users may withdraw consent for data processing by contacting us at [email protected]. Note that withdrawal of consent may limit access to certain services, including payment processing.

8. Specific Provisions for ANGKASA Transactions

8.1 Role of ANGKASA

ANGKASA acts as a payment facilitator by deducting monthly payments directly from your salary as authorized.

8.2 Consent for Salary Deduction

By authorizing salary deductions, you agree to:

• Share necessary data with ANGKASA.
• Allow ANGKASA to process deductions and transfer payments to Velocity Direct Sdn Bhd.

8.3 Dispute Resolution

In case of disputes related to deductions, please contact SIMPEL support or ANGKASA directly for resolution.

9. Children’s Privacy

The SIMPEL platform is not intended for use by individuals under 18 years of age. If personal data of minors is submitted, parental consent is required.

10. Non-Discrimination

Government employees using the platform receive equal access to services regardless of job designation or department.

11. Use of Cookies and Analytics

11.1 Cookies

Cookies are used to:

• Enhance platform functionality.
• Track user preferences and shopping history.

Users can manage cookie preferences through browser settings

12. Third-Party Links and Integrations

The SIMPEL platform may contain links to third-party websites. These websites operate independently, and their privacy practices are governed by their policies. Users are encouraged to review third-party privacy policies before interacting with these sites.

13. Contact Us

If users have questions or concerns regarding this policy or your personal data, please contact:

Email: [email protected]

This privacy policy ensures transparency and compliance while addressing the specific needs of government employees utilizing ANGKASA for salary deductions.